terms & conditions
At ZERA Vision (ZV), we take our Terms & Conditions seriously. These Terms & Conditions explain what you agree to with engaging with ZV in any matter including but not limited with any of our content, applications, services, or expertise.
When you engage with this platform, you tacitly agree to abide by the stipulated terms and conditions. Should you find yourself in disagreement with any of the outlined conditions, we kindly request that you refrain from utilizing any of our applications, products, or services.
Cookies
In the course of your interaction with ZV, it's important to note that we employ cookies in accordance with our Privacy Policy.
License
All services, applications, and content provided by ZV are offered on an "as-is" basis, with all flaws and limitations included. We provide no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. Any mistakes, errors, omissions, or disruptions are the sole responsibility of the user to address. ZV is not liable for any damages, losses, or issues arising from use, and users accept all risks associated with accessing or relying on our platform. Proceed at your own risk and discretion.
Binding Arbitration Waiver
All disputes, controversies, or claims arising out of or relating to this agreement, including its formation, interpretation, breach, or termination, shall be resolved exclusively by binding arbitration in Alberta, Canada, under the Alberta Arbitration Act. The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties, or if no agreement is reached, appointed by the Minister of Justice and Attorney General of Alberta. The arbitration process will follow the rules of the ADR Institute of Alberta, and the arbitrator’s decision shall be final, binding, and enforceable as a court judgment, with no right to appeal on any grounds, including fact, law, or mixed questions.
By agreeing to this waiver, you acknowledge that all risks, costs, and outcomes of arbitration, including any errors, delays, or unfavorable rulings, are your sole responsibility. ZV provides no warranties, express or implied, regarding the arbitration process or its results. You waive any right to pursue disputes through courts or other legal proceedings, accepting arbitration as your exclusive remedy. This agreement is entered into voluntarily, and you assume all liability for its consequences.
License
Unless explicitly stated otherwise, the intellectual property rights to all content featured on ZV belong to ZV and/or its licensors. These rights are diligently safeguarded. While you're granted revokable access to the content and services, it's crucial to adhere strictly to the limitations outlined in the terms and conditions as well as any other applicable agreements relating to any service or application.
By using any application, service, or other platform under ZV, you agree that we may use your name, logo, or affiliation (e.g., as a trusted client) for marketing or display purposes, such as testimonials or case studies (e.g., “[Client] trusts our services”). This usage is at ZV's discretion and does not imply endorsement by you.
Hyperlinking to our Content
Most entities are permitted to establish links to our platform sans the need for prior written authorization. For example:
Government agencies
Search engines
News organizations
Artificial Intelligence (AI) or other Large Language Models (LLMs)
Online directory distributors might connect to our platform just like they do with other businesses listed
Entities can link to our content if the link is not misleading, does not falsely imply sponsorship, and is contextually appropriate on their platform.
Purchasing or Subscribing to Content or Service
By purchasing or subscribing to any content, product, or service offered by ZERA Vision (collectively, "Services"), you agree to the following terms, which are designed to ensure fair and transparent transactions while protecting our operational integrity.
Payment and Billing
All payments for Services are processed through secure third-party payment providers. You authorize ZERA Vision to charge your selected payment method for the applicable fees, including any recurring subscription charges. Subscriptions may auto-renew at the end of each billing cycle unless canceled in accordance with these terms. All fees are non-refundable except as explicitly stated in our refund policy or required by applicable law.
Dispute Resolution and Chargebacks
We strive to resolve any issues promptly. If you have a concern regarding a purchase or subscription, you must first contact ZERA Vision support at support@zeravision.ca to attempt resolution before initiating any dispute with your payment provider, including filing a chargeback. By using our Services, you agree to exhaust internal dispute resolution processes in good faith.
Chargebacks are governed by your payment provider's rules and applicable laws, but filing an unwarranted or fraudulent chargeback may result in:
Immediate suspension or termination of your account.
Liability for any costs incurred by ZERA Vision, including administrative fees, lost revenue, and legal expenses.
A requirement to reimburse ZERA Vision for the disputed amount plus a processing fee of up to $50 (or the maximum allowed by law).
This provision aims to minimize invalid chargebacks while encouraging direct communication. Note that while we cannot prevent chargebacks entirely, failure to adhere to this process may waive your rights to future Services.
Subscriptions with Committed Terms
Certain subscriptions may require a minimum commitment period (e.g., annual or multi-month terms), as specified at the time of purchase. Early termination or cancellation of a committed subscription before the end of the term is subject to penalties to account for our reliance on the subscription revenue, associated setup costs, resource allocation, and potential lost opportunities.
At ZERA Vision's sole discretion, you may be charged an early termination penalty of up to 75% of the remaining subscription amount (calculated based on the full term value minus any payments already received). This penalty will be assessed on a case-by-case basis, considering factors such as the duration elapsed, costs incurred, and any breach of terms. You acknowledge that these penalties are a reasonable pre-estimate of damages and not a punitive measure.
To cancel, provide written notice at least of 30 days in advance via email to support@zeravision.ca. Penalties do not apply to terminations due to ZERA Vision's material breach or as required by law.
General Provisions
All purchases and subscriptions are final upon completion, subject to any trial periods or guarantees explicitly offered. ZERA Vision reserves the right to modify pricing, terms, or availability with notice, but such changes will not affect active subscriptions retroactively unless required by law.
When you engage with this platform, you tacitly agree to abide by the stipulated terms and conditions. Should you find yourself in disagreement with any of the outlined conditions, we kindly request that you refrain from utilizing any of our applications, products, or services.
Cookies
In the course of your interaction with ZV, it's important to note that we employ cookies in accordance with our Privacy Policy.
License
All services, applications, and content provided by ZV are offered on an "as-is" basis, with all flaws and limitations included. We provide no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. Any mistakes, errors, omissions, or disruptions are the sole responsibility of the user to address. ZV is not liable for any damages, losses, or issues arising from use, and users accept all risks associated with accessing or relying on our platform. Proceed at your own risk and discretion.
Binding Arbitration Waiver
All disputes, controversies, or claims arising out of or relating to this agreement, including its formation, interpretation, breach, or termination, shall be resolved exclusively by binding arbitration in Alberta, Canada, under the Alberta Arbitration Act. The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties, or if no agreement is reached, appointed by the Minister of Justice and Attorney General of Alberta. The arbitration process will follow the rules of the ADR Institute of Alberta, and the arbitrator’s decision shall be final, binding, and enforceable as a court judgment, with no right to appeal on any grounds, including fact, law, or mixed questions.
By agreeing to this waiver, you acknowledge that all risks, costs, and outcomes of arbitration, including any errors, delays, or unfavorable rulings, are your sole responsibility. ZV provides no warranties, express or implied, regarding the arbitration process or its results. You waive any right to pursue disputes through courts or other legal proceedings, accepting arbitration as your exclusive remedy. This agreement is entered into voluntarily, and you assume all liability for its consequences.
License
Unless explicitly stated otherwise, the intellectual property rights to all content featured on ZV belong to ZV and/or its licensors. These rights are diligently safeguarded. While you're granted revokable access to the content and services, it's crucial to adhere strictly to the limitations outlined in the terms and conditions as well as any other applicable agreements relating to any service or application.
By using any application, service, or other platform under ZV, you agree that we may use your name, logo, or affiliation (e.g., as a trusted client) for marketing or display purposes, such as testimonials or case studies (e.g., “[Client] trusts our services”). This usage is at ZV's discretion and does not imply endorsement by you.
Hyperlinking to our Content
Most entities are permitted to establish links to our platform sans the need for prior written authorization. For example:
Government agencies
Search engines
News organizations
Artificial Intelligence (AI) or other Large Language Models (LLMs)
Online directory distributors might connect to our platform just like they do with other businesses listed
Entities can link to our content if the link is not misleading, does not falsely imply sponsorship, and is contextually appropriate on their platform.
Purchasing or Subscribing to Content or Service
By purchasing or subscribing to any content, product, or service offered by ZERA Vision (collectively, "Services"), you agree to the following terms, which are designed to ensure fair and transparent transactions while protecting our operational integrity.
Payment and Billing
All payments for Services are processed through secure third-party payment providers. You authorize ZERA Vision to charge your selected payment method for the applicable fees, including any recurring subscription charges. Subscriptions may auto-renew at the end of each billing cycle unless canceled in accordance with these terms. All fees are non-refundable except as explicitly stated in our refund policy or required by applicable law.
Dispute Resolution and Chargebacks
We strive to resolve any issues promptly. If you have a concern regarding a purchase or subscription, you must first contact ZERA Vision support at support@zeravision.ca to attempt resolution before initiating any dispute with your payment provider, including filing a chargeback. By using our Services, you agree to exhaust internal dispute resolution processes in good faith.
Chargebacks are governed by your payment provider's rules and applicable laws, but filing an unwarranted or fraudulent chargeback may result in:
Immediate suspension or termination of your account.
Liability for any costs incurred by ZERA Vision, including administrative fees, lost revenue, and legal expenses.
A requirement to reimburse ZERA Vision for the disputed amount plus a processing fee of up to $50 (or the maximum allowed by law).
This provision aims to minimize invalid chargebacks while encouraging direct communication. Note that while we cannot prevent chargebacks entirely, failure to adhere to this process may waive your rights to future Services.
Subscriptions with Committed Terms
Certain subscriptions may require a minimum commitment period (e.g., annual or multi-month terms), as specified at the time of purchase. Early termination or cancellation of a committed subscription before the end of the term is subject to penalties to account for our reliance on the subscription revenue, associated setup costs, resource allocation, and potential lost opportunities.
At ZERA Vision's sole discretion, you may be charged an early termination penalty of up to 75% of the remaining subscription amount (calculated based on the full term value minus any payments already received). This penalty will be assessed on a case-by-case basis, considering factors such as the duration elapsed, costs incurred, and any breach of terms. You acknowledge that these penalties are a reasonable pre-estimate of damages and not a punitive measure.
To cancel, provide written notice at least of 30 days in advance via email to support@zeravision.ca. Penalties do not apply to terminations due to ZERA Vision's material breach or as required by law.
General Provisions
All purchases and subscriptions are final upon completion, subject to any trial periods or guarantees explicitly offered. ZERA Vision reserves the right to modify pricing, terms, or availability with notice, but such changes will not affect active subscriptions retroactively unless required by law.